Frequently Asked Questions

For questions regarding shipping and returns policy, check out the page here.

 

Are your earrings waterproof?

Yes they are waterproof. However, we would recommend not to shower with them on as some designs may be bulky or with finer details so there is a chance they get caught on your hands or towel.

 

Do you accept customization requests or commissions?

For existing items, it depends on the degree of customization and original design. Please make your customization enquiry through our Contact page before making an order. We do not accept commission requests at the moment.

 

I am ordering as a gift. Could you include a message to go along with it?

Absolutely! Please indicate during check out under notes section that it is a gift and the custom message you would like to be included in place of our usual hand-written thank you card.

 

For other enquiries, you may drop us a message through out Contact page.